SCHEDULE BIKE SERVICE
Please do not drop your bike off until one day prior to your scheduled service appointment. Thank you!
*Please schedule ONE service appointment per bike. Each appointment only guarantees you ONE SERVICE APPOINTMENT PER BIKE. For more than one bike, please make another appointment for EACH bike requiring a service appointment.
NOTE: Due to ongoing circumstance related to the recent global pandemic and it's after-effects, as well as on-going staffing issues, service appointments may stretch out to several WEEKS from today. We are working as hard and as fast as we can to serve each one of you; we APPRECIATE your understanding!
Bicycle Maintenance and Repair
Village Bike & Fitness offers expert repair of all makes and models of bikes at all three stores.
From an on-the-spot tube change or gear adjust to a full overhaul or custom build, we've got you covered.
Bring your bike anytime. Our friendly mechanics will start with a free check-over and make recommendations for service. Then you decide the course of action. Most work is completed in just a few days. Or you can schedule an appointment for even faster service.
Bikes are beautiful machines, but they do need regular maintenance to keep things rolling smoothly. Schedule your service now!
15% off tune-ups
As a benefit to our customers, we offer 15% off any tune-up package on all bikes purchased from VBF in the past ten years.
Reviews for our bicycle service:
Very good customer service and very good communication about recommended repairs.
Eric - Grand Rapids, MI
The team at the Cascade store has always been great. They remember me when I come in.
Brian - Alto, MI
Your guys went above and beyond and were good teachers. Nicely done.
Brad - Zeeland, MI
I had injured my bike on a trail and brought it in, mud and all. I decided to go with a tune up instead of the original service I thought I would need. It turned out to be a good deal, in addition to the necessary maintenance needed, they cleaned my bike! I've tried other bike shops around the southern part of GR, but I still like the Kzoo location the best.
George - Kentwood, MI
Day before my first Ironman I had rear tire issues on an older 12 speed. The techs fixed my broken spokes and some additional work. I was able to successfully ride my in the MiTi race the next day without issues. I can’t thank you enough!
Chris - Grand Rapids, MI
I appreciate taking care of a warranty repair on behalf of a bike company you do not represent. Thank you.
Bruce - Newaygo, MI
We are new to the area. The employee who worked on our bikes was Super thorough and helpful. He was very knowledgeable about where to mountain bike in the area and took his time to chat with us. We’ll be back!
Mark - Kentwood, MI
David at the Jenison location was super friendly and listened carefully to the problems I was having with my bike and resolved them. He went out of his to help me and was fabulous!
Tiffani - Grandville, MI
Not only was my spoke replaced and wheel trued but the technician took the time to wipe off some of the formidable dirt on the bike. My bike came back nicer than it was when i brought it in. Most impressive!!
Darlene - Grandville, MI
Amazing customer service. I was not pushed at all to make unneeded expensive repairs and was explained exactly what needed to be done to my bike and how they would do it. Will definitely come here for any of my bike needs.
Justin - Grand Rapids, MI
When I picked up my bikes, the technician was very helpful and friendly. He had my son ride his bike in the parking lot and kindly adjusted the seat and handle bars to fit him better. He even helped load the bikes in my car for me. Excellent service!
Dawn - Grand Rapids, MI
My bike was serviced 4 days quicker than promised!
Dennis - Gowen, MI
I have been very pleased with Village Bike Shop. For this visit, my family was leaving for a camping trip when my son informed me of broken pedals and a jumping chain on his bike. The gentleman that greeted us listened to our issues, then offered some suggestions. He oiled up the rusty chain (no charge) and then passed us to a technician for the pedals. The tech is a nurse who also offered some suggestions on some "numb hands" I have when road biking. Very pleased.
Joey - Grand Rapids, MI
Thanks for all the great service these past 20 years! I love my bike!
Paul - Grandville, MI
Excellent, reliable and local service. Always a good visit.
Tim - Grand Rapids, MI
Always trust the mechanics and the work that VB does!
Dennis - Grand Rapids, MI
I love how knowledgeable the staff are. I know little about cycling since I'm still pretty new to the game,
but the staff answered all my questions and never made me feel like a nuisance.
Jonathan - Cascade, MI
I feel very comfortable at the store and I never get pressured to buy/upgrade anything.
Keith - Ada, MI
VBS has the best service of any shop in W Mich. Benjamin is the best mechanic I’ve ever known.
Anthony goes above and beyond for me as a customer.
Geoff - Cascade, MI
Awesome! (as usual :) Best bike shop in town hands down!
Thomas - Kentwood, MI
Great service and staff. Professional, knowledgeable, and friendly.
Have recommended several friends to this shop
Cathy - Grand Rapids, MI
Super friendly staff, prompt service. Wouldn't go anywhere else.
Charlie - Grand Rapids, MI
Very knowledgeable staff and appreciate the attention they give to me when I go in for service.
Erin - Jenison, MI
Thanks for the great work on my bike. I had a chance to take it for a ride this past weekend and everything feels dialed in.
Shifting is smoother and the brakes more responsive. I'm 100% happy with the work you did.
Jack - Grandville, MI
Good people, good service, good bike shop.
Don - Jenison, MI
Thank you! I was pleased with the friendly prompt service!
Cyndee - Jenison, MI
Excellent service. Great job
Tim - Kentwood, MI
The staff at the Plainfield store are always very pleasant and extremely helpful. They have provided great service when I have had them provide maintenance on my bikes but they are also very helpful and willing to answer any questions I have when I am trying to do my own maintenance.
Amie - Cedar Springs, MI
My bikes were ready early, which was great! The folks at the service center were knowledgeable and friendly as always.
Suzanne - Grand Rapids, MI
Once again Michael is the best.
Sue - Greenville, MI
I stopped in with an issue that was quickly looked at and resolved in the 20 min it took me to run another errand nearby. Great service, got me back on the road.
Jason - Grandville, MI